HELP & INFORMATION

Questions? Answers.

Everything important about art purchases, shipping, artists, galleries, and ArtReThought.

Yes. A certificate of authenticity will be included with the delivery of each appropriately marked artwork.

An artwork can be returned within 14 days. Further information on the conditions, process, and possible exceptions can be found in our return policy.

Yes. As soon as the artwork has been shipped, you will receive a tracking number that you can use to track the current shipping status.

The artworks offered on ArtReThought can be purchased directly via artrethought.com. ArtReThought supports the purchasing process and provides the technical and administrative infrastructure for the transaction.

Upon completion of the purchase, the artwork will be carefully prepared for shipping.

1. Packaging: Artists or galleries carefully and securely package the artwork in accordance with ArtReThought's specifications. Depending on the artwork, suitable protective materials and sturdy shipping packaging are used.

2. Insurance: The shipment is insured according to the respective shipping conditions. This protects the artwork against damage or loss during transit.

3. Shipping partners: We work with established shipping service providers for transportation. Depending on the destination and the artwork, different shipping partners may be used.

4. Tracking: As soon as the artwork has been shipped, you will receive a tracking number via email. This allows you to track the shipping status at any time.

5. Support: ArtReThought is available as a contact person for any questions or problems regarding shipping.

Our goal is a secure and transparent shipping process so that your artwork arrives reliably.

As an artist or gallery, you are generally responsible for the safe and professional packaging of the artwork. ArtReThought provides the respective specifications and information for the shipping process.

Artists can apply to ArtReThought via the dedicated application page. Each application is reviewed individually. Inclusion on the platform will only take place after a positive assessment and selection by ArtReThought.

A high-quality presentation is crucial for collectors to be able to assess your artwork online as realistically as possible.

1. High-quality images: Use sharp, well-lit, and high-resolution photographs. The colors should match the original as closely as possible. Additional detail shots can show the materiality, texture, and special features of the work.

2. Precise artwork details: Provide all relevant information completely and correctly – especially title, medium, dimensions, year of creation, edition or unique piece, and other special features of the work.

3. Professional presentation: Photograph the artwork as frontally as possible, without distracting backgrounds, reflections, or strong perspective distortions. Additional room or detail shots can illustrate the effect and dimension of the artwork.

4. Consistent formatting: Observe ArtReThought's guidelines for images, file formats, and artwork details. A consistent presentation ensures a professional appearance across the entire platform.

5. Meaningful titles and information: Use clear artwork titles and relevant information that helps collectors understand your work and discover it through search.

A careful and authentic presentation increases the quality of your artist profile and facilitates potential collectors' purchasing decisions.

ArtReThought receives between 20 - 30% commission on the successful sale of an artwork.

For artworks offered via ArtReThought, the agreed-upon terms regarding availability and exclusivity apply. The specific regulations are determined in the course of collaboration with artists and galleries.